What we collect
We store your display name, account email, password hash, membership, trust history, and the content and requests you submit. Optional private phone numbers, message bodies, and support request contents are encrypted in application storage. This is not end-to-end encryption: authorized staff and server operators may access information for support, moderation, security, and restoration.
What others can see
Your display name and approved public listings, conversations, and contributions may be visible to everyone. Account email addresses and private phone numbers are not public unless you independently enter contact information for a listing and explicitly choose to display it. Contact sharing uses the consent controls in your inbox. Private conversations are available to participants; authorized staff can review a reported message.
How information is used
We use account data to operate the community, verify accounts, deliver requested email, apply membership limits, prevent abuse, and review reports and appeals. Operational logs may include IP addresses, request details, and security events. Do not include sensitive information in public posts.
Service providers and sign-in
Our hosting services store application data, and Amazon SES delivers application email. If you choose email relay, message text is sent through the email provider to the other participant; Directory masks private addresses and generates a separate message instead of forwarding raw headers. Replies are saved in the private conversation. Avoid signatures and sensitive information. If you choose social sign-in, the selected provider sends an identifier and account details needed to establish your sign-in. You can manage connected providers in Preferences. Each provider also has its own privacy policy.
Cookies and billing
We use cookies for sessions, sign-in, and request security. Stripe billing is currently a mockup; the site does not collect card details or create subscriptions. Advertising is not enabled.
Retention and deletion
We retain account and community records while needed to provide the service. You can request correction or deletion using the contact path below. After staff process a verified account deletion request, we disable the account and remove or anonymize account details and authored content. Restricted audit records may remain for security and abuse prevention. Rotating backups may retain earlier copies until replaced; deletion is not immediate erasure of every historical copy. We do not promise a fixed deletion turnaround time.
Your choices
Use Preferences to manage email and contact-sharing settings. Use Help and appeals for account questions and moderation appeals. You can request privacy assistance without signing in.
Contact the SouthMS team · Privacy · Terms · Account deletion